Excellence is never an accident. It is achieved in an organization or institution
only as a result of an unrelenting and vigorous insistence on the highest
standards of performance. It requires an unswerving expectancy of quality from
the staff and volunteers.

Excellence is contagious. It infects and affects everyone in the organization. It
charts the direction of the program. It establishes the criteria for planning. It
provides zest and vitality to the organization. Once achieved, excellence has a
talent for permeating every aspect of the life of the organization.

Excellence demands commitment and a tenacious dedication from the leadership
of the organization. Once it is accepted and expected, it must be nourished and
continually reviewed and renewed. It is a never-ending process of learning and
growing. It requires a spirit of motivation and boundless energy. It is always the
result of a creatively-conceived and precisely-planned effort.

Excellence inspires; it electrifies. It potentializes every phase of the
organization's life. It unleashes an impact which influences every program,
every activity, every committee, every staff person. To instill it in an
organization is difficult; to sustain it, even more so. It demands adaptability,
imagination and vigor. But most of all, it requires from the leadership a constant
state of self-discovery and discipline.

Excellence is an organization's life-line. It is the most compelling answer to
apathy and inertia. It energizes a stimulating pulsating force. Once it becomes
the expected standard of performance, it develops a fiercely driving and
motivating philosophy of operation. Excellence is a state of mind put into
action. It is a road-map to success. When a climate of excellence exists, all
things--staff work, volunteer leadership, finances, program--come easier.

Excellence in an organization is important...because it is everything.
Eternal Faith and Fitness